Terms of Use

1. Code of Conduct

By using this platform, you agree to abide by our Code of Conduct.

2. Your Acceptance

Welcome to the website of the Healthcare Industry Resilience Collaborative (referred to in these Terms of Use as “HIRC,” “We,” or “Our”). These Terms of Use (“TOU”) apply to Your visits to the https://hircstrong.com/ website, Our members only forum located at https://hircmembers.com/, and your access to any associated Content including email feeds, feeds through apps, communications systems, or Content provided by HIRC or other users (collectively the “Service”), but do not apply to other websites which are linked to/from the Service. 

By using and/or visiting the Service, the person or entity using the Service (“You”) signify (a) that You have read and understood these TOU, (b) that You consent to the HIRC Privacy Policy; and (c) that these TOU have the same force and effect as a signed agreement. The Service is provided by the Healthcare Industry Resilience Collaborative, a trade association as described in Section 501(c)(6) of the Internal Revenue Code of 1986 with offices at 4446 Arcon Lane NW, Rochester, MN 55901.

You affirm that You are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, warranties, and indemnification set forth in these TOU, and to abide by and comply with these TOU. In addition, You affirm that You have not been previously suspended or removed from the Service.

ATTENTION:  PLEASE READ THESE TOU, OUR PRIVACY POLICY, AND OUR COMMUNITY GUIDELINES, [MAKE WORDS “COMMUNITY GUIDELINES” A LINK TO THE COMMUNITY GUIDELINES], CAREFULLY BEFORE USING THE SERVICE. ACCESSING ANY PART OF THE SERVICE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THESE TOU AND RELATED POLICIES IN FULL. IF YOU DO NOT ACCEPT THE TOU AND RELATED POLICIES, DO NOT USE, ACCESS, OR DOWNLOAD MATERIALS FROM THE SERVICE AND LEAVE THE SERVICE IMMEDIATELY. 

We reserve the right to modify or discontinue the Service (or any portion of the Service), temporarily or permanently, with or without notice to You, and are not obligated to support or update the Service. YOU AGREE THAT HIRC SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY IN THE EVENT THAT WE EXERCISE OUR RIGHT TO MODIFY OR DISCONTINUE THE SERVICE (OR ANY PORTION OF THE SERVICE). Unless explicitly stated otherwise, any new features that augment or enhance the current Service shall be subject to these TOU.

BY USING THE SERVICE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE TOU. We may change these TOU at any time. Please review the TOU each time You visit the Service. If We have Your email address, We will notify You of material changes to the TOU via email. If We do not have Your email address, We will update this page to reflect any changes to the TOU.

3. Privacy Policy

Our Privacy Policy describes the information HIRC collects when You and others use the Service. It also describes how HIRC uses and shares any personal information You share with it. By agreeing to these TOU, You are also consenting to Our collection, use, and sharing of Your personal information in accordance with Our Privacy Policy. Please click here to review Our Privacy Policy. 

4. User Submissions

You may submit feedback, notes, messages, ideas, concepts, know-how, techniques, or other communications You transmit, upload, or post to the Service (“User Submissions”) on the Service. By submitting any such materials to the Service, You represent and warrant that You will not submit or post material that is copyrighted, protected by trade secret, or otherwise subject to third-party proprietary rights, including privacy and publicity rights, unless You are the owner of such rights or have permission from their rightful owner to submit or post the material and to grant HIRC all of the license rights granted herein. In addition, You agree to pay for all royalties, fees, and other payments owed to any party by reason of Your posting or submitting User Submissions. HIRC EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY IN CONNECTION WITH USER SUBMISSIONS. 

You further represent and warrant that You have the permission of any individuals depicted in photographs, videos, or recordings that You submit to the Service to use their likeness and/or voice, as well as all other legal rights necessary to grant the license below to HIRC.

If You submit any User Submissions to the Service, You hereby grant a non-exclusive, royalty-free, worldwide, transferable, perpetual right and license to HIRC, its affiliates, and its successors and assigns to use, reproduce, distribute, display, transmit, publish, modify, edit, and/or create derivative works from the User Submissions in any format, including, without limitation, coding or watermarking such User Submissions, provided in any medium, forum, or format, for any purpose of HIRC or its affiliates in their sole discretion.

You also agree that immediately upon the creation by or on behalf of HIRC, its affiliates, successors, or assigns, of any derivative works from, modifications, edits, or other changes to the User Submissions (the “Modified Content”), the Modified Content will become the sole and exclusive property of HIRC, and that We will own the entire right, title, and interest in and to the Modified Content, including the right to secure copyright registration for the Modified Content and to otherwise use the Modified Content for any purpose as determined by HIRC in its sole discretion. You hereby grant, assign, transfer, and convey any and all right, title, or interest You have or may be deemed to have in and to the Modified Content to HIRC.

HIRC welcomes Your comments and suggestions. However, except for any personal information We may collect from You pursuant to Our Privacy Policy, User Submissions will be considered non-confidential and non-proprietary. You understand that whether or not such User Submissions are published or posted, HIRC (1) does not guarantee any confidentiality with respect to any User Submissions (except as described in Our Privacy Policy), (2) does not pay any compensation for User Submissions, and (3) is under no obligation to respond to or post any User Submissions. 

YOU AGREE TO WAIVE, AND HEREBY DO WAIVE, ANY LEGAL OR EQUITABLE RIGHTS OR REMEDIES YOU HAVE OR MAY HAVE AGAINST HIRC, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SHAREHOLDERS, LICENSORS, LICENSEES, AND SUPPLIERS (COLLECTIVELY “THE HIRC PARTIES”) WITH RESPECT TO USER SUBMISSIONS, AND AGREE TO INDEMNIFY AND HOLD THE HIRC PARTIES HARMLESS TO THE FULLEST EXTENT ALLOWED BY LAW REGARDING ALL MATTERS RELATED TO YOUR USE OF THE SERVICE.

5. Errors, Inaccuracies and Omissions

Occasionally there may be information on the Service that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information in the Service or on any related website is inaccurate at any time without prior notice (including after You have submitted Your membership application).

WE UNDERTAKE NO OBLIGATION TO UPDATE, AMEND OR CLARIFY INFORMATION ON THE SERVICE OR ON ANY RELATED WEBSITE, INCLUDING WITHOUT LIMITATION, PRICING INFORMATION, EXCEPT AS REQUIRED BY LAW. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

6. Refund Policy

Before becoming a member of the Service carefully review the Membership Agreement and other policies and document. We will not issue refunds of membership fees. You agree that You will not dispute or otherwise seek a “chargeback” from the company whose credit card You used to pay membership fees or other payments on the Service, except in the case of fraud. Should You do so, HIRC may, in its sole discretion, refuse to honor pending and future membership applications, transactions, or entries made from all credit card accounts or online accounts on which such chargebacks have been made and may prohibit all persons or businesses in whose name the credit card accounts exist and any person or business who accesses any associated online account or credit card or who otherwise breaches this provision from using the Service. 

7. Users Who Violate Terms of Use or Community Guidelines

HIRC may, at its sole discretion, disable access or partially disable access to the Service for any users who violate these TOU or the Community Guidelines, including, but not limited to, the accounts of (1) users who submit User Submissions that infringe copyrights, trademarks, rights of publicity, or other intellectual property rights, especially if they do so repeatedly, (2) users who provide false or inaccurate information; (3) users who breach these TOU including any warranties; and (5) users who misuse or challenge HIRC’s rights in the Content.

8. Restrictions on Use of Service

In Your use of the Service, You will not:

• • violate these TOU or the HIRC Community Guidelines [make “Community Guidelines” a link to the guidelines];

• • use the Service for any purpose other than for using the features We intentionally make available to You;

• • upload, email, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or other form of solicitation; 

• • post any information that HIRC, in its sole discretion, determines is confidential (including social security or alternate national identity numbers, sensitive personal information, non-public phone numbers, or non-public email addresses), false, misleading, unlawful, infringing, threatening, abusive, harassing, libelous, defamatory, discriminatory, obscene, offensive, inflammatory, scandalous, pornographic, or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate the law; 

• • upload, download, post, email, or otherwise transmit any material that may infringe copyright, patent, trademark, trade secret, or other intellectual property or proprietary rights of any party;

• • copy, download, or distribute any part of the Service in any form or medium without the prior written authorization of HIRC;

• • alter, modify, or make derivative works from any part of the Service without the prior written authorization of HIRC; 

• • resell or attempt to license, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party, all or any part of the rights granted to You under these TOU, the Service or any Content, in whole or in part;

• • modify, copy, distribute, download, scrape or transmit in any form or by any means any Content from the Service;

• • provide false personal information or personal information belonging to anyone other than You without permission; 

• • use web crawlers, web robots, web scutters, ants, automatic indexers, bots, worms, and other such devices in connection with the Service; provided, however, that general purpose Internet search engines and non-commercial public archives that use tools to gather information for the sole purpose of displaying hyperlinks to the Service are granted a limited exception from the foregoing exclusion, provided that they do so from a stable IP address or range of IP addresses using an easily-identifiable agent; 

• • use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party’s use of the Service; 

• • obtain or attempt to obtain any content through any means not intentionally made available or provided for through the Service; 

• • impersonate or misrepresent any person or entity or Your affiliation with someone else; 

• • remove, modify, disable, block, obscure, or otherwise impair any advertising in connection with the Service; or

• • post or transmit any worms, viruses, Trojans, or other harmful, disruptive, or destructive files, code, or programs to the Service.

HIRC will fully cooperate with any law enforcement authorities or court order requesting or directing HIRC to disclose the identity of anyone violating these TOU.

HIRC may cancel Your account, terminate Your access to the Service, delete all of Your information and User Content at any time, without notice, for any reason or no reason including, without limitation, Your violation of these TOU.

HIRC believes in children’s online safety and does not wish to receive information regarding children under 18 years old. Therefore, You may not submit any personally-identifiable information of a child under 18 years old or information sufficient to locate such a child on or through the Service. If You are under 18 years of age, then please do not attempt to submit any information to or use the Service.

9. Intellectual Property

Everything You see, hear, or otherwise experience on the Service, including, but not limited to, the graphics, videos, audio recordings, text, software, photographs, scripts, software screens, design elements, artwork, templates, layout designs, interactive features and the like, the concepts and ideas underlying the Service, and all statistical, analytical, and other data captured by or through the Service (collectively, “Content”), and the trademarks, service marks, and logos contained therein (“Marks”), are owned by or licensed to HIRC, subject to copyright and other intellectual property rights under United States and international laws and conventions. HIRC owns the copyright in the selection, coordination, arrangement, and enhancement of the Content. Any unauthorized use of any materials on the Service or use of the Marks may violate copyright, trademark, and other laws. HIRC andthe HIRC logo are trademarks of HIRC. 

For Your personal use, You may view, copy, and print pages from the Service. Otherwise, the Service may not be copied, downloaded, modified, reproduced, distributed, published, performed, streamed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. HIRC reserves all rights not expressly granted in and to the Service, the Content, and the Marks. You agree not to use, copy, download, or distribute any of the Content other than as expressly permitted herein. You may not incorporate the Content into or stream or transmit the Content via any hardware or software application, or make it available via frames or in-line links, unless expressly permitted by HIRC in writing. You may not create, recreate, advertise, or distribute an index of a significant portion of the Content unless authorized in writing by us. You may not build a business using the Content, whether or not for profit. If You copy or print pages of the Content for personal use, You must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable, or otherwise interfere with security-related features of the Service or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Service or the Content therein, nor may You scrape or use any extraction methods to obtain any Content or data from the Service.

You shall not, and shall not permit others to, license, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party all or any part of the rights granted to You under these TOU, the Service, or any content or materials accessible through the Service, in whole or part.

10. Advertisement/Sponsor Release

HIRC takes no responsibility for advertisements, sponsor information, or any third-party material posted on or transmitted through the Service, nor does it take any responsibility for the products or services provided by other service providers with Content on the Service such as advertisers and sponsors (“Advertisers”). Any dealings You have with Advertisers found while using the Service are between You and the Advertiser, and You agree that HIRC is not liable for any loss or claim that You may have against an Advertiser.

BECAUSE HIRC DOES NOT SUPERVISE OR CONTROL INTERACTIONS AMONG OR BETWEEN ADVERTISERS AND OTHER PERSONS OR COMPANIES, YOU AGREE THAT YOU BEAR ALL RISK AND YOU AGREE TO RELEASE THE HIRC PARTIES FROM CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, NOW AND IN THE FUTURE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICE AND YOUR TRANSACTIONS WITH ADVERTISERS, OR OTHER THIRD PARTIES. YOU FURTHER WAIVE ANY AND ALL RIGHTS AND BENEFITS OTHERWISE CONFERRED BY ANY STATUTORY OR NON-STATUTORY LAW OF ANY JURISDICTION THAT WOULD PURPORT TO LIMIT THE SCOPE OF A RELEASE OR WAIVER. YOU WAIVE AND RELINQUISH ALL RIGHTS AND BENEFITS WHICH YOU HAVE OR MAY HAVE UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA OR ANY SIMILAR PROVISION OF THE STATUTORY OR NON-STATUTORY LAW OF ANY OTHER JURISDICTION (INCLUDING WITHOUT LIMITATION THE STATES OF MISSOURI, DELAWARE AND PENNSYLVANIA) TO THE FULL EXTENT THAT YOU MAY LAWFULLY WAIVE ALL SUCH RIGHTS AND BENEFITS. 

11. Notice and Procedure for Making Claims of Intellectual Property Infringement

If you are an intellectual property owner or an agent thereof and believe that either (1) any Content or User Submissions on the Service or (2) any material or activity contained on an online location to which HIRC has referred or linked users, infringes upon your intellectual property rights, You may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing Our Copyright Agent with the following information in writing (see 17 U.S.C. 512(c)(3) and 512(d) for further detail):

1. 1. a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; 

1. 1. identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Service are covered by a single notification, a representative list of such works on the Service; 

1. 1. identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Us to locate the material (or in the case of referrals or links that are claimed to lead to infringing material or activity, identification of the reference or link that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Us to locate that reference or link); 

1. 1. information reasonably sufficient to permit Us to contact you, such as an address, telephone number, and, if available, an email address; 

1. 1. a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and 

1. 1. a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notification pursuant to the DMCA should be submitted to:

Copyright Compliance Department
Healthcare Industry Resilience Collaborative
4446 Arcon Lane NW
Rochester, MN 55901 USA
Phone:  (215) 687-4472
Email:  partners@hircstrong.com 

You acknowledge that if you fail to comply with all of the requirements of this section, your DMCA notice may not be valid. Emails or notices sent to HIRC without a proper subject line, or for purposes other than communication about intellectual property claims, may not be acknowledged or responded to. 

12. Trademarks and Celebrity Material

1. 1. IRC responds to complaints that Content infringes trademarks or celebrity material. Trademarks include logos, brand names, and trade dress, which is the distinctive visual appearance of a product or its packaging. 

1. 1. Please be aware that celebrities, and sometimes others, may have a “right of publicity,” which means that they may have a right to control commercial uses of their name, image, likeness, and other aspects of their identity. Although you may be a fan, you risk infringing celebrity rights if you use a celebrity name or likeness on the Service and you do not have the celebrity’s permission. 

1. 1. If you are a trademark owner or a celebrity and you believe your rights have been infringed on the Service, please submit a notification of infringement to Our agent listed in Section 9 above.

1. 1. To submit a notification, you must be the trademark owner or celebrity or an authorized agent of the trademark owner or celebrity. 

1. 1. When submitting a notification of trademark or trade dress infringement, provide a copy of the relevant trademark or trade dress registration(s) from the U.S. Patent and Trademark Office. Please also provide the location on the Service where you believe the infringement is occurring. 

13. Links to and From the Service

The Service may contain links to third-party websites and online services (such as social media sites) that are not owned or controlled by HIRC. HIRC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or online services, and You access and use these websites or online services solely at Your own risk. These links are provided for Your reference and convenience only, and do not necessarily imply any endorsement, sponsorship, or recommendation of the material on these third-party websites or online services or any association with their operators. In addition, HIRC will not and cannot control or edit the content of any third-party website or online service. BY USING THE SERVICE, YOU EXPRESSLY RELEASE THE HIRC PARTIES FROM ANY AND ALL LIABILITY ARISING FROM YOUR USE OF ANY THIRD-PARTY WEBSITE, GOODS, OR SERVICES AND FROM ANY LOSS OR DAMAGE OF ANY SORT YOU MAY INCUR FROM DEALING WITH ANY THIRD PARTY. Accordingly, We encourage You to be aware when You leave the Service and to read the terms and conditions of use for each other website or online service that You visit.

Except as You have otherwise agreed with HIRC in writing, You may link to the Service from Your website, subject to the following:  (1) You may not frame the Service or any portion of the Service; (2) You will not override or hinder the functionality of an end-user’s web browser’s “back” function; (3) the link must be identified using a plain text rendering of the HIRC name and not any HIRC logo; (4) You may not use any HIRC logo in any way; (5) You may not use the link in any way that suggests that HIRC is associated with or endorses You or Your website; (6) the link may not appear on any website that a reasonable person may consider obscene, defamatory, harassing, offensive, or malicious, and may not be presented in any way that disparages HIRC or damages its rights, reputation, or goodwill; and (7) We may terminate Your right to link to the Service at any time for any reason or no reason. 

14. Effect of Termination, Cancellation or Expiration

Upon termination or cancellation of the TOU or the Service, You shall immediately discontinue all access to and use of the Service. HIRC SHALL NOT BE LIABLE FOR ANY DAMAGES, OR LOSS OF DATA, AS A RESULT OF THE TERMINATION OR CANCELLATION OF THESE TOU OR THE SERVICE. 

15. Warranties

You warrant and represent to HIRC as set out below: 

1. • The information You provide in any registration screen, profile, email, telephone call, or through other means, including all personal details, contact details, and all other data provided, is true in all respects, up-to-date, and not misleading. 

1. • You will keep the information referred to in paragraph (a) up to date. 

1. • You will not access the Service under false identity or pretext and will not use it to falsify Your or any other person’s identity. 

1. • You will use the Service lawfully and in good faith. 

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Privacy Policy

Last Updated and Effective: July 26, 2023

1. Welcome!

This Privacy Policy is here to help you understand how We collect, use, and disclose your Personal Information (as defined below) through our Service. We also describe your choices and rights with respect to how we process your Personal Information. ATTENTION: PLEASE READ THIS HEALTHCARE INDUSTRY RESILIENCE COLLABORATIVE (“HIRC,” “US,” “OUR,” OR “WE”) PRIVACY POLICY (“PRIVACY POLICY”) CAREFULLY. THIS PRIVACY POLICY PERTAINS TO YOUR (“YOU”) VISITS TO THE HTTPS://HIRCSTRONG.COM/ WEBSITE, OUR MEMBERS ONLY FORUM LOCATED AT HTTPS://HIRCMEMBERS.COM, AND YOUR ACCESS TO ANY ASSOCIATED CONTENT INCLUDING EMAIL FEEDS, FEEDS THROUGH APPS, COMMUNICATIONS SYSTEMS, OR CONTENT PROVIDED BY HIRC (COLLECTIVELY THE “SERVICE”). ANY TERMS DEFINED IN THE TERMS OF USE SHALL HAVE THE SAME MEANING IN THIS PRIVACY POLICY.

ATTENTION: PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE ACCESSING OR USING THE SERVICE. ACCESSING OR USING THE SERVICE INDICATES THAT YOU ACCEPT THIS PRIVACY POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT ACCESS OR USE THE SERVICE. You acknowledge (a) that You have read and understood this Privacy Policy; (b) that You accept this Privacy Policy and consent to the collection, use, and sharing of Your personal information described in this Privacy Policy; and (c) that by consenting to this Privacy Policy, You consent to receive notifications regarding security incidents to the email address We have on file for You. Although this document is not a contract, please note that Your use of Our Service is also subject to Our Terms of Use.

Unless explicitly stated otherwise, any new features that augment or enhance the current Service shall be subject to this Privacy Policy.

Please review the Privacy Policy each time You use the Service. BY USING THE SERVICE, YOU CONSENT TO THE MOST RECENT VERSION OF THE PRIVACY POLICY. If We materially change this Privacy Policy, We will let You know by sending an email notifying You of the changes to the email address We have on file for You and posting an updated Privacy Policy on the Service.

2. Who We Are

The Service is operated by HIRC, a trade association as described in Section 501(c)(6) of the Internal Revenue Code of 1986 with offices at 4446 Arcon Lane NW, Rochester, MN 55901.

3. Collection of Personal Information

Personal Information We Collect

To provide Our Service, We may collect and process information that is defined as personal information under applicable privacy laws (“Personal Information”). We collect and process the following categories of Personal Information (note, specific Personal Information elements are examples and may change):

Audio/Visual Data – Audio/video files and records, such as webinar recordings and voicemails.

Contact Data – Personal Information about you and used to contact you, e.g. email address, physical address, or phone number.

Device/Network Data – Personal Information relating to your device, browser, or application e.g. device identifiers, IP address, identifiers from cookies, session history and Service navigation metadata, and other data generated through applications and browsers, including via cookies and similar technologies. 

Financial Data – Information such as bank account details or payment card information and relevant information in connection with a financial transaction.

General Location Data – Non-precise location data, e.g. location information derived from IP addresses.

Inference Data – Personal Information We create or use as part of a profile reflecting your preferences, characteristics, aptitudes, market segments, likes, favorites or interests.

Usage Data – Data about your activity on and use of Service, such as site performance data, browsing metadata; device and software interactions; user navigation flows; clickstream data; software and device crash data, performance and other diagnostic data; and other device connectivity data.

User Content – Personal Information included in content provided by users of the Service in any free-form or unstructured format, such as in a “contact us” box, free text field, file, document, or message to us.

How We Collect Personal Information

We collect Personal Information from various sources based on the context in which the Personal Information will be processed:

Data We collect from you – We collect Personal Information from you directly, for example, when you input information into an online form, or contact Us directly.

Data collected automatically – We may collect certain Personal Information automatically. For example, We collect Device/Network Data automatically using cookies and similar technologies when you use Our Service, access Our Service, or when you open Our communications.

Data We receive from service providers – We receive Personal Information from service providers performing services on Our behalf.

Data We receive from members, collaborators, partners, and sponsors – We receive Personal Information from HIRC members, collaborators, partners, or sponsors who seek to collaborate on and/or support HIRC initiatives.

Data We create and infer – We and certain partners and third parties operating on Our behalf create and infer Personal Information such as Inference Data based on Our observations or analysis of other Personal Information processed under this Privacy Policy, and We may correlate this Personal Information with other information We process about you. 

4. Use of Personal Information

Service Use

When you use Our Service, We automatically collect and process Contact Data, Usage Data, and Device/Network Data. We use this data as necessary to initiate or fulfill your requests for certain features or functions through Our Service, such as delivering pages, logging activities for security purposes, etc. We may also process this Personal Information for Our Business Purposes (described below).

Posts and Forums

We process Inference Data, Usage Data, Contact Data, and the User Content you post (e.g. comments, forum posts, etc.) on Our Service. We process this Personal Information for Our Business Purposes (described below).

Posts may be public, or reposted on Our Service. Content you provide may be publicly available when you post it on Our Service, or in some cases, sent to other members via informational email notifications.

Account and Membership

When you create an account with Us and/or sign up for a HIRC membership, We may collect Contact Data, Device/Network Data, Usage Data, and User Content. If you become a paid member, We process Financial Data. We process this Personal Information to open and maintain your account, provide you with information relevant to your account, and otherwise provide the features and services you request. We may use your Personal Information to respond to any emails or other communications you send to us, to advise you of any changes to Our Service, or to advise you of any problems with Our Service. In addition, subject to applicable law, we may also enroll you in informational or promotional communications, e.g. with information regarding services in which we believe you may be interested. You may opt-out of receiving our marketing communications by contacting us directly at partners@hircstrong.com, by following the “unsubscribe” process at the bottom of the email. We may also use this Contact Data, and Device/Network Data collected in this context for Our Business Purposes and Commercial Purposes. For more information, please review the HIRC Membership Agreement.

Informational or Promotional Emails

We may process Device/Network Data, Usage Data, and Contact Data in connection with email communications relating to Our Service, or if We send you communications. You may receive such email communications if you contact us, choose to receive them, or interact with Us in way that allows Us to send you those communications. We may also automatically collect Device/Network Data when you open or interact with those communications so that We can better understand engagement with Our communications. We may also process this Personal Information for Our Business Purposes and Commercial Purposes (described below).

Webinars

We may process Audio/Visual Data, Contact Data, and General Location Data when you attend an information event, such as a workshop or webinar. We may also process Audio/Visual Data if an informational event is recorded.

We use this Personal Information as necessary to provide educational resources and services to Our members and to support Our mission of solving for a more transparent and resilient supply chain. We may also process this Personal Information for Our Business Purposes and Promotional Purposes.

Contact Us

When you contact Us though the Service using a contact us box or via email, We process Personal Information such as Contact Data, Device/Network Data, and any Personal Information contained within any User Content. We use Contact Data and User Content as necessary to communicate with you about the subject matter of your request and related matters. We may also process this Personal Information for Our Business Purposes (described below).

Cookies and Similar Tracking Technologies

We process Device/Network Data, Contact Data, Inference Data, Usage Data, and General Location Data in connection with Our use of cookies and similar technologies on Our Service. We may collect this data automatically. 

We and authorized third parties may use cookies and similar technologies for the following purposes:

• for “essential” purposes necessary for Our Service to operate (such as maintaining user sessions, content delivery, and the like);
• for “functional” purposes, such as to enable certain features of Our Service (for example, to allow a customer to maintain a logged-in session);
• for “analytics” purposes and to improve Our Service, such as to analyze the traffic to and on Our Service (for example, We can count how many people have looked at a specific page, or see how visitors move around the Service when they use it, to distinguish unique visits/visitors to Our Service, and what website they visited prior to visiting Our Service, and use this information to understand user behaviors and improve the design and functionality of the Service); and

We may also process this Personal Information for Our Business Purposes. 

We use Google Analytics and Google Tag Manager to better understand who is using the Service and how people are using it, and for remarketing and behavioral targeting. Google Analytics uses cookies to collect and store information, such as Service pages visited, places where users click, time spent on each Service page, Internet Protocol address, type of device and operating system used, language preference, location-based data, device ID, search traffic, gender, and age. Google and other third parties may use cookies, pixels, web beacons, and other storage technologies to collect information from the Service and from other Internet websites, and use that information for the purposes of targeting ads and providing measurement services. Google may track your activity over time and across websites. For specific information about Google Analytics, please visit: the Google Analytics Privacy Disclosure Policy. If you are logged into Google, You can opt out of the collection and use of your information for certain advertising by visiting the Data & personalization portion of your account settings.

Google Tag Manager is a tag management system that allows the Service to update measurement codes and related code fragments collectively known as tags on Our website or mobile app. We use this information to improve the Service and as otherwise described in this Privacy Policy. Google Tag Manager may collect information related to tag firing, information contained in standard HTTP requests logs, and information related to online identifiers, such as cookie identifiers and IP addresses. Please see: Google Analytics Opt-Out for information about the Google Analytics Opt-out Browser Add-on. 

We may also work with third-party marketing companies that help deliver online marketing to you. See your Rights & Choices for information regarding opt-out rights for cookies and similar technologies and in relation to Online Advertising.

5. Purposes of Processing

Business Purposes

In addition to the uses described above, We generally process Personal Information for several common purposes in connection with Our business (“Business Purposes”). Please see below for more information regarding the purposes for which We process your Personal Information.

Operate Our Service and Fulfill Obligations  – We process any Personal Information as is necessary to provide the Service, and as otherwise necessary to fulfill Our obligations to you, e.g. to provide you with the information, features, and services you request.

Internal Processes and Service Improvement  – We may use any Personal Information We process through Our Service as necessary in connection with Our improvement of the design of Our Service, understanding how the Service are used or functions, for customer service purposes, in connection with the creation and analysis of logs and metadata relating to Service use, and for ensuring the security and stability of the Service. Additionally, We may use Personal Information to understand what parts of Our Service are most relevant to users, how users interact with various aspects of Our Service, how Our Service performs or fails to perform, etc., or We may analyze use of the Service to determine if there are specific activities that might indicate an information security risk to the Service or Our users. 

Analytics – We process Personal Information as necessary in connection with Our creation of analytics relating to how Our Service is used, the pages and content users view, and the creation of other reports regarding the use and performance of Our Service and other similar information and metrics. 

Compliance, Safety & Public Interest – Note that We may, without your consent or further notice to you, and to the extent required or permitted by law, process any Personal Information subject to this Privacy Policy for purposes determined to be in the public interest or otherwise required by law. For example, We may process information as necessary to fulfil Our legal obligations, to protect the vital interests of any individuals, or otherwise in the public interest or as required by a public authority. Please see the data sharing section for more information about how We disclose Personal Information in extraordinary circumstances.

Corporate Events – Your Personal Information may be processed as part of routine corporate operations, as part of corporate reorganizations, or any business transition, such as a merger, acquisition, liquidation, or sale of assets.

Other Processing of Personal Information – If We process Personal Information in connection with Our Service in a way not described in this Policy, this Policy will still apply generally (e.g. with respect to your rights and choices) unless otherwise stated when you provide it. 

Promotional Purposes

We and certain third parties process Personal Information to further Our commercial or economic interests (“Commercial Purposes”) depending on the context of collection and your rights and choices.

Marketing Communications – We may send you marketing and promotional communications if you sign up for such communications or with your consent after you register for an account or membership. These communications may be personalized based on your user profile

6. Data Sharing

Information We collect may be shared with a variety of parties, depending upon the purpose for and context in which that information was provided. We generally transfer data to the categories of recipients or in connection with specific Business Purposes, as described below.

Service Providers and Volunteers – In connection with Our general business operations, service improvements, enabling certain features, and other lawful business interests, We may share Personal Information with service providers, subprocessors, and volunteers who provide certain services to Us or process data on Our behalf. For example, We may use third party hosting providers to host Our Service or Content, and We may disclose information as part of Our own internal operations, such as security operations, internal research, etc. 

Corporate Events – Your Personal Information may be disclosed to a third party in the event that We consider or go through a business transition, such as a merger, acquisition, liquidation, or sale of all or a portion of Our assets. For example, Personal Information may be part of the assets transferred, or may be disclosed (subject to confidentiality restrictions) during the due diligence process for a potential transaction.

Partners and Affiliates – To streamline certain business operations and develop services that better meet the interests and needs of Our customers, We may share your Personal Information with any of Our current or future affiliated entities, subsidiaries, and parent companies. 

Advertisers and Sponsors – We may share certain Personal Information with advertisers and sponsors in support of Our Business Purposes and Commercial Purposes. We may allow these third parties to operate through Our Service.

Legal Disclosures – In limited circumstances, We may, without notice or your consent, access and disclose your Personal Information, Our correspondence with you, and any other information that We may have about you to the extent We believe such disclosure is legally required, to prevent or respond to a crime, to investigate violations of Our Terms of Use, or in the interests of Us or any person. We may, in Our sole discretion (but without any obligation), object to the disclosure of your Personal Information to such parties.

7. Your Rights & Choices

Your Rights

Applicable law may grant you rights in your Personal Information. These rights vary based on your location and state/country of residence, and may be limited by or subject to Our own rights in your Personal Information. You may submit requests to exercise rights you may have by contacting Us at partners@hircstrong.com. 

All rights requests We receive directly must be verified to ensure that the individual making the request is authorized to make that request, to reduce fraud, and to ensure the security of your Personal Information. For example, We may require that you verify that you have access to the email on file in order to verify your identity. If an agent is submitting the request on your behalf, We reserve the right to validate the agent’s authority to act on your behalf.

Note: We are able to fulfill rights requests regarding Personal Information that We control or process. We may not have access to or control over Personal Information controlled by third parties. Please contact the third party directly to exercise your rights in third party-controlled information. 

Your Choices

You may have the following choices regarding the Personal Information We process, to the extent required under applicable law:

Changing Your Information – To change Your information, please contact us at partners@hircstrong.com.

Closing Your Account – If the email account associated with Your email address is not active, We may remove it from Our system without notice. To close Your account, please email us at partners@hircstrong.com.

8. Security

We implement a variety of security measures to protect the safety of Your Personal Information when You enter, submit, or access Your Personal Information. Please keep Your account password secure to help ensure the safety of Your Personal Information. 

While We take certain measures to protect the information You submit via the Service against loss, theft, and unauthorized use, disclosure, or modification, We cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Service may not be secure. You should use caution whenever submitting information through the Service and take special care in deciding with which information You provide us.

We cannot guarantee that transmissions of Your Personal Information will be fully secure and that third parties will never be able to defeat Our security measures or the security measures of Our partners. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS, OR CAUSES BEYOND OUR CONTROL.

If you use the Service outside of the United States, You consent to having Your data transferred to the United States, where it may be accessible to law enforcement of other authorities pursuant to lawful request.

9. Data Retention

We retain information for so long as it, in Our discretion, remains relevant to its purpose, and in any event, for so long as is required by law or regulation. We may maintain anonymized, pseudonymized, or aggregated data, including usage data, for analytics purposes. We may retain and use Your information as necessary to comply with Our legal obligations, resolve disputes, and/or for the period required by laws in applicable jurisdictions. Please note that some or all of the information We have collected may be required for the Service to function properly.

10. Links to Other Websites or Applications

This Privacy Policy applies only to the Service. The Service may contain links to other websites or apps or may forward users to other websites or apps that We may not own or operate and to which this Privacy Policy does not apply. The links from the Service do not imply that We endorse or have reviewed these websites or apps. The policies and procedures We describe here do not apply to these websites or apps. We neither can control nor are responsible for the privacy practices or content of these websites or apps. We suggest contacting these websites or app providers directly for information on their privacy policies. Nonetheless, We seek to protect the integrity of the Service and welcome any feedback about these linked websites and mobile applications.

11. Minors

Our Service is neither directed at nor intended for use by people under 18 years of age or minors under the age of majority in a relevant jurisdiction. Further, We do not knowingly collect Personal Information from such individuals. If We learn that We have inadvertently done so, We will promptly delete it. 

12. International Transfers

We operate in and use service providers located in the United States. If you are located outside the U.S., your Personal Information may be processed in the U.S. The U.S. may not provide the same legal protections guaranteed to Personal Information in other countries. 

13. Changes to Our Policy

We may change this Policy from time to time. Please visit this page regularly so that you are aware of Our latest updates. Your use of the Service following notice of any changes indicates acceptance of any changes.

14. Contact Us

Feel free to contact us with questions or concerns at partners@hircstrong.com.

15. Your Nevada Privacy Rights

The Nevada Revised Statutes (NRS 603A.300 et seq.) permit a Nevada consumer to direct an operator of an Internet website or online service to refrain from making any sale of any covered information the operator has collected or will collect about that consumer. If You are a Nevada consumer, You may submit a request pursuant to this directive by emailing us at partners@hircstrong.com. We will provide further information about how We verify the authenticity of the request and Your identity.

16. Your California Privacy Rights

Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of Personal Information the business has shared with third parties for those third parties’ direct marketing purposes, and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. If You are a California resident, You may make one request each year by emailing Us at partners@hircstrong.com, or by writing Us at Healthcare Industry Resilience Collaborative, 4446 Arcon Lane NW, Rochester, MN 55901. 

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